Refund & Return Policy

At Anjolenia, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

Return Eligibility

To be eligible for a return:

• The item must be unused and in its original condition.

• The item must include original packaging and accessories when applicable.

• The return request must be submitted within 30 days of delivery.

Items that are damaged due to misuse, improper handling, or normal wear and tear may not be eligible for return.

How to Request a Return

To start a return, please contact our customer support team at:

Email: support@anjolenia.com

Please include:

• Order number

• Customer name

• Reason for return

• Photos of the item if the product has a defect or damage

Our team will review your request and provide return instructions.

Return Shipping

Customers are responsible for return shipping costs unless:

• The item received is defective.

• We sent the wrong item.

• The product arrived damaged.

If the return is approved, we will provide the necessary return instructions.

Refund Process

Once we receive and inspect your returned item, we will notify you about the status of your refund.

Approved refunds will be processed to the original payment method within 5-10 business days after approval.

Please note that your bank or payment provider may require additional processing time.

Exchanges

If you receive a defective or incorrect item, please contact us within 30 days of delivery. We will work with you to provide a replacement or another appropriate solution.

Order Cancellations

Orders may be cancelled within a short period after purchase before they enter processing or shipment.

Once an order has been shipped, it cannot be cancelled and must follow the return process above.

Contact Information

Anjolenia is operated by Westoria Brands Inc.

Customer Support:
Email: support@anjolenia.com

Business Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States